May: OD in Healthcare – Leading Change – Panel (05/08/14)

OD in Healthcare:
Leading Change on a Changing Landscape

Tonight’s program will provide some examples of current initiatives in OD at several local healthcare organizations – Parkland Health & Hospital System, Children’s Medical Center, and UT Southwestern Medical Center – and reflection on the impact of changes in the healthcare industry on the people and organizations we serve.

Denise Renter from Children’s will present “Engaging Staff through Cascading goals”, overviewing the challenges associated with aligning and cascading meaningful goals to the patient-facing Nurse in the 24×7, 365 days/year world of a Hospital.  The robust process empowers front-line staff to contribute to the strategies required to move the needle on critical Patient Satisfaction and Quality Outcomes.

Glen Earl from Parkland will present “Large Scale Culture Change: The Challenges, Fun, Joy and Disappointments” addressing how OD helped various units at Parkland working together to achieve accreditation with CMS and now preparing to expand and move into their new world-class facility in 2015.

Ben Dilla from UTSW will present “Learning Programs – Large & Small,” an overview of the Academy of Career Enrichment (ACE) that brings all learning– classroom courses, e-learning, and online resources – under one umbrella to enhance visibility and opportunity for all employees, and examples of how ACE resources are being used in OD activities with individuals, teams and departments at UTSW.

Following these short presentations on some of their current work, our three presenters will discuss changes in healthcare – and their implications for OD – and answer your questions.

Schedule for Thursday Evening:
– 6:30 Networking / Food / Intros
– 7:15 Announcements / Program
– 8:45 Closing and evaluation

Meeting Location: University of Dallas – Art History Bldg, Room 112
1845 East Northgate Drive, Irving, TX 75062 (972-721-5000) *

Cost: No charge for members ($60/year). $10 for guests.

Panelist BIOs:

Denise Renter is Senior Consultant, Organizational Learning & Development in The Learning Institute at Children’s Medical Center. She has 30+ years of experience in consulting and internal roles, spanning Finance, Information Technology, and Organization Development.  Her previous experience includes Celanese Chemical Company, FedEx Office and JCPenney. She holds an undergraduate degree in Accounting and an MSOD from Pepperdine University.  Denise serves the Nursing Division representing 2700 leaders and staff.  Engaged in organization design, leadership and team development, change management and employee engagement, she is honored to work in Leadership & OD in support of the mission “to make life better for children”.

Dr. Glen Earl has 20 years’ experience in Leadership and Organization Development. He is an OD Consultant at Parkland Hospital. One major project he is working on is Learning Oversight for all training for the move to the new hospital. This includes facilities, technical, process and change management. The second project is creating Parkland Academy, with Centers of Excellence in Organizational Culture, Leadership, Operational Excellence, Teams and Professional Development.

Ben Dilla is Asst. Director of Organizational Development at UT Southwestern Medical Center. Ben has 30+ years of experience in OD as a behavioral scientist (internal OD consultant) for the US Air Force, external consultant for PDI Ninth House (now Korn Ferry), and manager of Training & Development teams for several local organizations. He earned his MS & PhD in Industrial & Organizational Psychology from Purdue University. Ben leads a team of four OD consultants engaged in executive coaching, team building, organizational design and change management to support and enhance UTSW’s three-fold mission of education, research, and patient care.

We look forward to seeing you there!