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The Brain Science Behind Positive & Negative Workforce Communications
Do you ever wonder why people say you should not complain? Do you know someone who is so critical that no one wants to interact with them? Do you know someone who is so prejudiced that they simply cannot work with a particular coworker? Well, believe it or not, these three behaviors are related, and they all have one thing in common: they damage the human brain. Conversely, positive communication, such as praise, is good for the brain.
When these negative forms of communication become the “elephant in the room”, they can cause huge hidden costs, because little is done to track their occurrence, and often little is done in response to them – mainly because managers don’t always know how to deal with them. And the most overlooked way to make employees happy – positive communication is often ignored or overlooked.
Please join us online on April 9 to discuss these inspiring ideas!
Speaker: Victoria Brown, Brown Innovation Consulting
Schedule for Thursday Evening:
– 6:45 Begin virtual setup / Networking
– 7:15 Announcements / Program
– 8:45 Closing and evaluation
Zoom link to Join Virtual Meeting will be sent to all who register.
Speaker BIO:
Victoria Brown has worked for many years as an SAP consultant on very large ERP (Enterprise Resource Planning) implementations. She has a BS degree from UT Arlington in Mathematics and Computer Science, and an Executive MBA and Masters of Human Resource Management from the American Graduate School of Management.
She currently works with businesses to seek innovative ways to increase profitability by using their ERP systems to track not Key Performance Indicators, but Key Predictive Indicators, which helps the business to understand where their next innovation should take place. She loves studying languages, speaks English and Spanish fluently, knows French, German, and has recently added Hebrew to the stack. She loves cats and volunteers to help kitties get adjusted to new environments while they are being sold.