Culture and Performance – The Beryl Companies (05/12/11)

Culture and Performance – The Beryl Companies      May 12, 2011

Our May program features Paul Spiegelman of The Beryl Companies.  He will be sharing his perspectives on culture and performance.  The success of The Beryl Companies is grounded in his Circle of Growth and his 10 C’s of Culture.

Paul Spiegelman is founder and chief executive officer of The Beryl Companies, which includes: Beryl, a technology-focused patient experience company dedicated to improving relationships between health care providers and consumers; The Beryl Institute, a research and educational entity that publishes information about improving the patient experience and how that activity links to better financial outcomes for health care providers; The Circle, a training company that helps businesses enhance employee engagement and develop more positive workplace cultures; and The Small Giants Community, a global organization that brings together leaders who are focused on values-based business principles.

Paul is leading a unique, people-centric culture that has remarkably high employee and customer retention rates.  Beryl has won nine “best place to work” awards, including being voted the #2 Best Medium Sized Company to Work for in America. Recently, Spiegelman was honored with the Ernst & Young 2010 Entrepreneur of the Year award.

Paul is a sought-after speaker and author on executive leadership, entrepreneurship, corporate culture, customer relationships and employee engagement. His views have been published in Entrepreneur, The Dallas Morning News, Inc. Magazine, Healthcare Financial Management, Leadership Excellence and many other noteworthy publications, as well as in his first internationally published book, Why is Everyone Smiling? The Secret Behind Passion, Productivity and Profit.  His next book, written by Beryl employees, is called Smile Guide: Employee Perspectives on Culture, Loyalty and Profit.

Paul practiced law for two years prior to starting Beryl. He holds a bachelor’s degree in history from the University of California Los Angeles and a law degree from Southwestern University in Los Angeles. He mentors MBA students at Texas Christian University and Southern Methodist University, as well as nurse executives in the Robert Wood Johnson Executive Nurse Fellows Program. He also is a member of the American College of Healthcare Executives and on the board of the Entrepreneurs Foundation of North Texas.

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