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IBM’s Organizational Change Management Approach:
Leading ERP Driven Transformations
McKinsey and Company has reported that 70% of all enterprise technology transformations fail due to lack of employee engagement and inadequate management support. These are ‘Fourth Industrial Revolution’ projects that blur the lines between the physical, digital and biological domains. Enterprise-wide technologies were in the first wave of this revolution, and early failures drove an interest in the human factors that impact transformation success. Since the early 90’s, many firms have developed methodologies and tools to increase engagement and adoption. These strategies are now being applied to the next wave of digital transformation.
Our speaker was an IBM Sr. Managing Consultant for the past 10 years with the Organizational Change Management practice in the Enterprise Architecture group of IBM’s Global Business Services division. He will provide an overview of IBM’s Better Change methodology and present IBM’s best practice tools used to drive ERP technology transformations such as SAP, Oracle, Workday, and PeopleSoft.
Speaker: Dr. Fred Asher (see BIOs below)
We look forward to seeing you May 9 at the University of Dallas!
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Schedule for Thursday Evening:
– 6:30 Networking / Food / Intros
– 7:00 Announcements / Program
– 8:45 Closing and evaluation
Meeting Location:
University of Dallas – SB Hall, Serafy Special Events Room *
Campus: 1845 East Northgate Drive, Irving, TX 75062 (972-721-5000)
Note: SB Hall is on the north side the campus, near Gorman Dr. and Haggar Circle. The SBH Serafy Special Events room is on the first floor (use any door). Easy to find!
Parking: Lot Q, along Dominican Lane (just northeast of the building), or Lot L (to the southwest) is larger.
Facilitator BIOs:
Fred Asher, PhD, has led over 38 technology-driven organizational transformations with large firms such as AT&T, IBM, Rockwell International, Texas Instruments, Shell, ExxonMobil, and others. He started his career developing Deloitte’s new organizational change management methodology for technology-driven change. Much of this work was later included in the Heart of Change Field Guide written by Kotter and Cohen. He was recently a Sr. Managing Consultant in the IBM Organizational Change Management Practice supporting their clients through enterprise-wide, highly complex organizational change initiatives. Fred is currently the Organizational Change Management Lead for their AT&T Digital Transformation. As Fred finalizes their initial transformation efforts, he is actively seeking opportunities to support other companies with similar challenges.
Fred earned his PhD in Organization Behavior from Texas A&M and has been on the faculties at the UT Southwestern Medical Center, the University of Texas at Dallas, and the University of Dallas Graduate School of Management. He started the first university-based SAP Organizational Change Management certification program at UTD. He is an adjunct assistant professor in the doctoral program with The Chicago School of Professional Psychology in Dallas teaching OL576, Strategic Change Management. You can contact Fred directly at fasher@thechicagoschool.edu or fred.asher@yahoo.com.
We look forward to seeing you there!